SES: Rapidly deployable connectivity for humanitarian operations

When disasters disrupt or destroy terrestrial networks, restoring reliable communications becomes an immediate priority. emergency.lu demonstrates how rapidly deployable satellite connectivity can keep humanitarian and civil protection teams connected, supporting coordination and field operations when conventional networks are no longer available.

Disasters can leave emergency teams without the connectivity they need to coordinate a response

In disaster and humanitarian crises, terrestrial communication networks are often unavailable, overloaded or destroyed, creating a critical need for rapid and reliable connectivity to support coordination and field operations

emergency.lu provides rapidly deployable satellite connectivity when terrestrial networks are unavailable

emergency.lu is a rapidly deployable satellite connectivity solution operated by SES TechCom, designed to support humanitarian and institutional operations when terrestrial networks are unavailable.

The system provides fast-deployable broadband connectivity via satellite, enabling field teams, NGOs and authorities to establish communications in disaster zones within hours.

The service combines multi-orbit satellite networks to deliver resilient and flexible connectivity

emergency.lu integrates multi-orbit satellite capabilities (GEO/MEO/LEO) to ensure resilient and flexible connectivity in crisis environments. It relies on commercial satellite communication infrastructure operated by SES and on multi-orbit satellite networks (GEO/MEO/LEO).

Rapidly deployable connectivity helps maintain coordination and situational awareness in disaster-affected areas

emergency.lu enables rapid deployment of communications within 24–72 hours, ensuring continuity of coordination between humanitarian actors and civil protection teams in disaster-affected areas.

The system supports voice and data connectivity for operational coordination and field situational awareness, even when terrestrial networks are fully degraded. It has been deployed in more than 100 missions across over 70 locations worldwide.

emergency.lu shows how satellite connectivity can strengthen preparedness and resilience in humanitarian and civil protection operations

emergency.lu demonstrates the operational value of rapidly deployable satellite communications for humanitarian and disaster response operations. To maximise impact, the EU should:

• strengthen integration of SATCOM solutions into EU and national civil protection frameworks;
• include deployable connectivity capabilities in civil protection preparedness planning and emergency response procedures;
• support the role of the European downstream space industry in resilience service delivery.

For more information visit the SES website : https://www.ses.com/

This article is part of Space Y’s  Policy Message Paper “Unlocking the Full Potential of EU Space Services for Resilience, Disaster Management and Civil Protection”.

To read the full paper: SPACE Y_Policy messages_Space for Civil Protection